Terms and Conditions

The Framework of Our Services

Effective Date: 1st Jan 2025
Last Updated: 1st Jan 2025

Welcome to LisboFit! By accessing or using our website, www.lisbofit.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our site.

These Terms and Conditions govern your use of our website, services, and products. Please read them carefully.

1. General Information

  • The website is operated by LisboFit, located at Rua Galileu Saude Correia nº3, Almada, 2800-692, Portugal.
  • For inquiries, please contact us at:

2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
  • Have the legal capacity to enter into contracts under applicable laws.

3. Products and Services

a. Custom-Made Products

    • All products are tailored to the specific measurements and preferences you provide.
    • Due to the nature of custom-made items, slight variations may occur.

b. Product Descriptions

    • We strive to ensure that all product descriptions, images, and details are accurate. However, slight discrepancies may occur due to display settings or updates.

c. Pricing

    • Prices are listed in EUR (€) and include applicable taxes.
    • We reserve the right to change prices without prior notice.

4. Orders and Payments

a. Placing an Order

    • Orders are placed via our website, www.lisbofit.com.
    • You are responsible for providing accurate and complete information during the order process.

b. Payment Methods

We accept the following payment methods:

    • Credit/Debit Cards
    • Bank Transfer
    • Other methods as specified on the website

All payments are processed securely via third-party payment gateways.

c. Order Confirmation

    • Once an order is placed, you will receive an email confirmation.
    • LisboFit reserves the right to reject or cancel orders due to issues such as stock availability, payment errors, or suspected fraud.

5. Shipping and Delivery

  • We deliver worldwide, with shipping times and costs varying based on location.
  • Estimated delivery times will be provided at checkout.
  • We are not responsible for delays caused by customs, carrier errors, or force majeure events.

a. Shipping Costs

    • Shipping fees will be calculated at checkout and added to the total order amount.

b. Customs and Duties

    • Customers are responsible for any applicable customs fees, duties, or taxes.

6. Returns and Refunds

Due to the custom nature of our products, returns are accepted only in the following cases:

  • The item has a manufacturing defect.
  • The delivered item does not match your order specifications.

a. Return Process

    • Contact us within 7 days of receiving your order at [email protected].
    • Provide your order number and details of the issue.
    • Returns must be shipped in their original condition and packaging.

b. Refund Policy

    • Refunds will be issued for eligible returns within 14 days of receiving the item.
    • Shipping fees are non-refundable unless the return is due to our error.

For more details, please check our Return and Refund page. 

7. User Accounts

  • Users may create accounts for a personalized shopping experience.
  • You are responsible for maintaining the confidentiality of your account information.
  • LisboFit reserves the right to suspend or terminate accounts for any unauthorized use or violation of these Terms.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the intellectual property of LisboFit.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

  • LisboFit is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.

10. Privacy Policy

Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Force Majeure

We are not responsible for delays or failures in performance caused by circumstances beyond our control, including natural disasters, strikes, or government actions.

12. Governing Law and Disputes

  • These Terms are governed by the laws of Portugal.
  • Any disputes will be resolved in the courts of Lisbon, Portugal.

13. Amendments to Terms and Conditions

LisboFit reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with the updated date.

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us:

  • Email: [email protected]
  • Phone: +351 969 244 070
  • Address: Rua Galileu Saude Correia nº3, Almada, 2800-692, Portugal